What you will be doing
We are seeking an experienced Workflow & Automation Engineer (Consultant) to join our Team. You will blend technical depth with consulting skills to identify, design, and implement streamlined workflows and automations that drive measurable impact for our clients and internal teams.
- Discover and map processes:
- Collaborate with clients and internal teams to understand current-state processes, inefficiencies, and constraints.
- Run discovery sessions and process-mapping workshops to define as-is/to-be flows and baseline metrics.
- Design automation solutions:
- Translate business requirements into actionable solution designs with clear success criteria.
- Select the right tools and platforms (e.g., n8n or similar low-code) and determine when to extend with more custom software solutions (e.g. Python/TypeScript).
- Define non-functional requirements (security, privacy, reliability, scalability, observability).
- Build, integrate, and deliver:
- Produce technical specifications, process diagrams, user stories, and implementation plans for smooth delivery.
- Implement and test automations, integrations, and connectors (APIs/REST/GraphQL, webhooks, OAuth2/JWT, databases, queues).
- Lead proofs-of-concept and pilots; evolve successful pilots into production-grade solutions with CI/CD and version control.
- Ensure robust operations: retries, idempotency, error handling, monitoring, and documentation.
- Enable adoption and continuous improvement:
- Plan and support change management; deliver training and handovers.
- Track performance against KPIs; iterate based on data; contribute reusable components and best practices to our internal library.
- Evaluate opportunities to responsibly integrate LLMs and AI where they add demonstrable value.